Did you know that disengaged employees cost their companies about 34% of their salary, according to Gallup? Throw significant business changes into the mix and you’re looking at even steeper costs with loss of time, productivity, and active resistance to change initiatives. In this blog, we highlight 3 ways businesses can get ahead of disengagement by empowering their staff as they go through change. We also chatted with Frontline Innovators about the burdens today’s employees face.

ChangeSync joined the Frontline Innovators podcast to chat not only about issues facing employees, but also about the ways organizations deal with change management and the tools they can use to help alleviate the burdens they face.

Employees are often the linchpin of successful change programs and initiatives. Employee resistance to new policies, behaviors, processes, or technologies can result in substantial loss of time, productivity, and money for organizations.

It’s no wonder that organizations are increasingly seeking new technologies to empower and communicate with their staff. ChangeSync is committed to optimizing change management and building change agility for all organizations, regardless of their industry or change management experience.

Here are our favorite takeaways from our chat with Frontline Innovators:

1. Invest in intuitive, simple technology. Employees already bear the burden of their daily responsibilities from services, customer interactions, to operational tasks; many face workloads that exceed the 40-hour work week. Organizations implementing new resources, technologies, and processes must invest in new tools that don’t overcomplicate and burn out their hardworking employees.

2. Communicate early, clearly, and often with employees undergoing change. Employees are busy and change often means extra work on their plate. As any professional change practitioner will tell you, early and frequent communication is key. Nobody wants a significant change in their workplace to come as a shock. This can create fear, stress, and even overt resistance. Awareness and transparency are critical steps in gaining commitment to a new change. The sooner employees know exactly how their workloads and responsibilities will change, the better positioned they will be to adapt.

3. Don’t underestimate the importance of involving employees in change success. This point particularly resonates with us because it highlights foundational elements of change management (regardless of methodology): feedback and engagement. Communication and engagement with employees must be a two-way street. Creative and varied communications and events MUST be coupled with robust real-time feedback mechanisms to pin-point what is working, and a willingness to pivot and adjust initiatives that don’t resonate with employees. ChangeSync gives stakeholders unique access to information about how employees are trending to empower them to reach out to those who are struggling. In this way, managers can offer personalized, trusted assistance to their teams; making them feel like they are involved in the change and that it isn’t just something happening to them.

At ChangeSync, we’re dedicated to helping you overcome the challenges of employee resistance to change. Our all-in-one platform is designed to be intuitive, data-driven, and user-friendly.

We know commitment to change begins with transparency, which is why we offer unique customized access not just for people leading change, but also for those affected by change such as stakeholders, managers, or employees. By granting this unique access, managers and employees can quickly see the communications, readiness activities, and training efforts relevant to them.

Lastly, our software includes robust data and survey capabilities to ensure organizations are quickly able to measure sentiment, individual performance tracking, and areas of change resistance or saturation.

Want to learn more about how to build change competency and agility for your organization? Check out our FAQs and reach out to us!! We’d love to hear more from you.

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